Shipping Policy
Shipping Method & Delivery Time:
1, After placing an order, you will receive a confirmation email. And will receive another email after shipment, the detailed tracking information details will be included.
2, The Total Delivery time = processing time + shipping time.
Processing Time = Period of time between the date an order is placed and when it is shipped.
Shipping Time = Period taken by a shipment to reach its intended destination and delivered to you.
Processing time:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Shipping time:
The time for your item(s) to travel from our warehouse to your destination.
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Expected Delivery Time:
Olumatsafe strive to give you the best shopping experience possible , we offer Free Standard Shipping worldwide.
Below are the Expected Delivery Time for parcel to your country, you can take it as reference
| Expected Delivery Time | ||
| Area | Standard Shipping | Expedited Shipping |
| United States, Canada,Spain, Germany, France,United Kingdom,Japan,Korea,Thailand, Philippines, Singapore, Vietnam, Hongkong, Taiwan, Malaysia | 5-15 Business Days | 2-5 Business Days |
| Netherlands,Belgium,Luxembourg,South Africa | 7-15 Business Days | 2-7 Business Days |
| Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Ireland,Australia,New Zealand, Switzerland, Italy | 7-20 Business Days | Do Not Support |
| Brazil, Mexico,Russia, Ukraine, Colombia, Peru, Chile, Argentina | 10-25 Business Days | Do Not Support |
| Other Countries | 15-30 Business Days | Do Not Support |
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FAQ:
1，CAN YOU SHIP TO MY COUNTRY?
We can ship worldwide.
2，Why CAN I NOT SELECT MY DESIRED COURIER?
We always do our best to select the most convenient courier for your preferred shipping method among the high number of options available.
3，I URGENTLY NEED TO RECEIVE MY ORDER. CAN I SELECT AN EXPEDITED SHIPPING METHOD?
Yes, you can select an expedited shipping method, but you may have to pay extra $30 USD shipping fees for selecting an expedited shipping method. Moreover, orders shipped with an expedited mail service usually have a higher probability of being stopped by Customs officers and of incurring in higher import duties. You will be able to choose your preferred shipping method on the checkout page of your order.
4，ARE YOU RESPONSIBLE FOR CUSTOM FEES?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.