Olumat Gateway Lock Checklist
I am not sure if my Olumat Gateway is connected to my Olumat Lock. I am having Olumat Gateway connection issues. How do I check if my Olumat Gateway and Olumat Lock are connected?
Please ensure the following:
- Light on Olumat Gateway is flashing blue.
- If the gateway is blinking red, it means that it is not connected to local wifi.
- If the gateway is flashing red/blue, it means that the gateway is ready for pairing and set up with your phone.
- Ensure that Gateway is placed near the lock. We recommend about 10 feet.
- This affects the signal strength and reliability of the remote connection.
- You are the person who originally paired to lock your app/account.
Please check the following within the app:
- This button will only appear if an Olumat Gateway is connected to the lock.
- If this icon does not appear, ensure the following:
- The Olumat Lock and Olumat Gateway are about 10 feet apart.
- Unplug the Olumat Gateway and plug it back in again.
- Take out the batteries from the lock and place them back in again. Wait 5 minutes to see this icon reappear.
Check Gateway status on app. See how to check below.
- Check if remote unlock is turned on.
